SALON POLICIES
1
cancellation
We ask that you please reschedule or cancel at least 48 hours prior to your appointment or you will be charged 50% of the scheduled service.
If you cancel less than 24 hours before your appointment, you will be charged 100% of the scheduled service.
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I value my client's time as well as mine. All services require a credit card to reserve/book an appointment.
2
LATE Fee
If you arrive at least 15 minutes past your appointment start time, you will be charged a standard late fee of $25. If you will be arriving 30 minutes past your start time, your appointment will be cancelled and you will be charged a 'No Show' fee.
This is to respect my guidelines and clients for the day.
3
NO SHOW
Late longer than 30 minutes and for those who do not reach out prior to appointment, forgets the appointment, etc - the appointment will be cancelled and you will be charged in full.
4
Reschedule policy
If you need to reschedule the same appointment three or more times, that appointment will be cancelled and you may be blocked from future bookings.
5
BOOKINGS
All appointments must be booked online. No walk-ins.
Services can take minimum 2 hours.
Please be sure to read and follow the Hair Prep guide before booking an appointment. If you do not follow this preparation, you will be charged a Detangling Fee. No exceptions.
6
AGE REQUIREMENT
All services are for ages 13 and older.
7
GUEST POLICY
Out of respect to our clientele and small salon space, guests are not permitted. 13-17 year olds are allowed one parent or guardian.